When collaborating with others, conflict is to be expected.
Conflict is inevitable when you’re actually doing the hard work of collaborating. After all, if there’s anything that’s a guarantee in leadership, it’s conflict and criticism. So how do you respond? Do you embrace it? Or avoid it?
Conflict is not the problem, avoiding conflict resolution is.
So have conflict, and then wrestle to resolution. But whatever you do, don’t avoid conflict; it’s necessary for a healthy team. If you never have conflict on your team, then this might be symptomatic of a deeper issue.
Here are a few questions to ask yourself about your team:
- Do people feel the freedom to say what they really think?
- Are you, as a leader or manager giving enough ownership to those that you lead that mistakes are inevitable?
- Or is the rope so short because you have control issues and you want everything to be “just right”? And by “just right,” I mean it’s your way or the highway?
Allow people to disagree with you, but create environments for this.
In other words, when it’s planning and strategizing time, have a cone of safety where anyone can say anything. This is where differing points of view can come up and be wrestled with. But once you agree on a way forward, make sure everyone is on board.
Now what if people on your team have conflict with one another?
[Read more…] about Dealing with Conflict and Criticism